Terms and Conditions

PAYMENT

Payment is required to secure your place in the Retreat.

The payment will include 1 meal/ day and classes listed in the itinerary.

Air fair and transport is not included unless stated.

Any queries on payment to be discussed directly with Darina Samuelova admin.

CANCELLATION POLICY

If you are unable to attend – a minimum of 1month notice is required in order to offer your place to another prospective client.

Missed retreats without prior notice given are non-refundable and non- transferrable towards any further retreats fees.

Deposits to ALL  long stay retreats are non-refundable.

In the unlikely circumstance that you have to cancel your place on a DAY or WEEKEND retreat within the notice period and your placement can be filled, the deposit will be fully refunded or put towards the balance of future retreats dependent on your preference and availability.

If you are unable to attend a retreat please contact Darina Samuelova  +447895424480 directly as she will be responsible for scheduling of all the retreat timetables and classes.

In the unforeseen circumstance your retreat is cancelled short notice by Radiate Love Retreats – the cost of the retreat will be fully refunded or transferred onto the next retreat dates. This is subject to client’s personal preference.

Under no circumstances will travel be refunded

Please ensure you provide your own travel insurance and are covered for any activities under-taken during your stay. Radiate Love Retreats  will NOT be responsible for any demands you place on your own bodies.

Radiate Love retreats are happy to advise but will NOT be responsible for the organisation of flights or other transportation.

DATA PROTECTION AND DISCLAIMER

Cookies and IP addresses Collected by this Website

We may store information about you using cookies (files which are sent by us to your computer or other access device) which we can access when you visit our site in future. We may also collect your device’s IP address as part of the basic functioning of this website. We do this to allow the website to function properly and to collect anonymous information about how this website is used, through Google Analytics.

If you wish to stop or control the use of cookies on your browser, please refer to your browser’s settings for cookies. More information on how to do that can be found on the website All About Cookies (https://www.aboutcookies.org/how-to-control-cookies/) and on the Information Commissioner’s website (https://ico.org.uk/for-the-public/online/cookies/)

Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site.

Personal Data Collected at the Time of Booking a RadiateLove retreats

A certain amount of personal data is collected by Radiate Love retreats at the time of booking. This is for the purposes of meeting Insurance Company criteria as well as for your health and safety in the retreat classes. Health information is also used to tailor sessions to suit your individual needs.

All information gathered by Radiate Love retreats is treated as confidential and will only be accessible to admin personal and retreat teachers and will not be shared with a third party.

Our Insurance Companies request that we keep a record of our customer’s data and registrations for seven years after your last retreat with us.

If you wish to alter any of your data, review how it is used or wish to request its return to you, please contact Darina Samuelova  on info@radiateloveretreats.com

You may, of course, decline to submit personally identifiable information to Radiate Love retreats, in which case Radiate Love retreats may not be able to provide certain services to you.

How we use your Contact Information

When booking, you will be asked to sign a health form and disclaimer. In doing so you are agreeing to your email and phone number being used by the admin team and our teachers at Radiatelove retreats to inform you of retreat changes, service updates directly relating to the service you have booked.

You may, of course, decline to submit your email and phone number to Radiatelove retreats, which in some cases may mean that Radiatelove retreats is not be able to provide certain services to you.

Personal Data Collected at the Time of purchasing your retreat

We will collect your name and address so that we can process your order. Unless you have requested to join our mailing list, we will not contact you about anything other than referral to your order. Your contact details will be stored on our secure database for a year and then deleted.

As we use Paypal to process payments, all such transactions are subject to Paypal Privacy Policy and you agree to this when you buy through us. Their policy can be found here: https://www.paypal.com/en/webapps/mpp/ua/privacy-full

Radiate Love retreats mailing List

You have an option on the medical form, or when sending a message through the website to opt into our mailing list. We use this to share any new classes, workshops or other events that happen at Radiate Love and Darina Samuel . If you do opt in and wish in the future to change this preference then please contact us on info@radiateloveretreats,com or on +447895424480 and we will remove you from the list.

Phone Numbers

Radiate Love retreats or one of the teachers from Radiate Love retreats, may, from time to time, use your phone number to contact you about urgent retreat changes or to inform you if a waiting list place has become available. We will only do this if you have booked the class in question, or added yourself to the waiting list. If you do not wish us to contact you in this way, please inform us in person or by emailing info@radiateloveretreats.com

Emergency Contact Information

Emergency Contact information is collected solely for use in an emergency, should your teacher need to contact your next of kin or give this information to the emergency services. This is the only information that would be shared with a third party, and only in the context of an emergency.

Notifying you of Changes to this Notice

If there is a change to Radiatelove retreats privacy notices or how we use your data we shall contact you via email notice, written or hard copy notice, or through conspicuous posting of the notice on our social media channels. We reserve the right to determine the form and means of providing notifications to you, and you may have opted out of certain means of notification as described in this Privacy Notice.

Links to Other Web Sites

Radiatelove retreats is not responsible for the practices employed by websites linked to or from Radiatelove retreats, nor the information or content contained in them. Please remember that when you use a link to go from Radiatelove retreats to another website, our Privacy Notice is no longer in effect. Your browsing and interaction on any other website, including those that have a link on our website, is subject to that website’s own rules and policies. Please read over those rules and policies before proceeding.

Changes to Our Privacy Notice

Radiatelove retreats may update its Privacy Notice from time to time, and so you should review this Notice periodically. When we change the notice in a material way, we will update the ‘last modified’ date at the top of this Privacy Notice. Changes to this Privacy Notice are effective when they are posted on this page. If you have any questions about this Privacy Notice, the practices of this site, or your dealings with this website, please contact Darina Sameulova info@radiateloveretreats.com +447895424480

If at any time you feel that there is an issue with the way 1love1heartretreats handles your data then you can contact the ICO (Information Commissioner’s Office).

Your Rights

Data Protection Law means that you have extensive rights regarding the collection, storage and use of your data.

Under the GDPR (General Data Protection Regulation) you have the following rights as an individual regarding your data:

  1. The right to be informed
  2. The right of access
  3. The right to rectification
  4. The right to erasure
  5. The right to restrict processing
  6. The right to data portability
  7. The right to object
  8. Rights in relation to automated decision making and profiling
  9. If you would like to find out more about these rights, or if you would like to report a breach of them then you can contact the ICO (Information Commissioners Office)

https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/

or call their helpline on 0303 123 1113

Further contact details for the ICO can be found here: https://ico.org.uk/global/contact-us/helpline/

 

 

Thank you for your understanding and we hope that you enjoy Awakeing, learning Yoga and mediation with us.

Please feel free to keep in touch with any questions you may have prior to the retreat.